SACRAMENTO — An Oakland lady is warning pet house owners concerning the danger concerned with utilizing the pet-sitting web site Rover.com.
Katie Rubin lives in Oakland however commutes to Sacramento for work. Six months in the past she rescued a chihuahua combine named Tiny. She typically introduced Tiny to Sacramento together with her, nevertheless, typically it was not applicable to have her canine together with her at work, so she used a pet sitter discovered on Rover.com.
Rubin stated the pet sitter was a younger lady with a new child and one other younger youngster. She stated she had used the sitter earlier than with out incident, though she says the sitter’s home recurrently smelled of marijuana.
On Oct. three, the sitter referred to as Rubin to inform her that Tiny had gotten unfastened on La Riviera east of Watt Avenue. She nonetheless hasn’t been discovered.
Rubin tells FOX40 she’s involved about the best way Rover dealt with the state of affairs.
First, she acknowledges that she in all probability shouldn’t have left her canine in the home that smelled like marijuana. Nevertheless, she is questioning why Rover would permit somebody like that to be listed on their website. She’s questioning their screening practices and procedures.
Rubin can also be upset as a result of she stated at first Rover was not very useful. She stated they gave her a template flyer to ship out, however she needed to push very arduous to get them to reimburse her for printing prices.
She says at this level she doesn’t maintain out a lot hope of discovering her canine, nevertheless, she needs others to know that issues can probably go very fallacious once they rent a sitter from Rover.
FOX40 requested Rover for an interview. They declined the interview however despatched this assertion:
“Whereas tales like these are extremely uncommon, Rover takes every one very critically. Upon studying concerning the state of affairs, our specialised Belief & Security group instantly launched a radical investigation — which continues to be ongoing right now. We’re dedicated to supporting Tiny’s mother and can proceed to work to deliver Tiny house.”
FOX40 requested Rover whether or not the sitter on this case continues to be working with the corporate and concerning the legal responsibility clause within the occasion of a misplaced pet. We have now not gotten a response to these questions.